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Privacy Policy

This privacy statement describes how Contegix collects and uses the personally identifiable information you provide on our Website: www.contegix.com. It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update this information.

Contegix has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personally identifiable information. TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at compliance@contegix.com. If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through our applications.

Contegix complies with the U.S. – E.U.  Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries.  Contegix has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view Contegix’s certification, please visit http://www.export.gov/safeharbor/ 

 

INFORMATION COLLECTION AND USE 

Contact Us Forms
In order to receive quotes or responses to inquiries to our sales department, we have provided a Contact Us form which visitors may use to contact Contegix. On the contact us form you are required to provide contact information (such as name, phone number, and email address). We use this information to contact you about the services on our site in which you have expressed interest.

You have the option to provide additional information (such as specific questions or comments about your current hosting arrangements) to us; we encourage you to submit this information so we can provide you a more tailored response.

After submitting a request through the Contact Us form visitors will usually receive communication back from Contegix, either via email or via phone, within 1-2 business days.
Contegix is the sole owner of the information collected on www.contegix.com. 

Uses of Information
Contegix uses the information collected from the website in order to service the requests of visitors (in the case of sales requests, etc.), to monitor site traffic and trends, or to market our services to new potential customers. Contegix does not sell the information collected from the website, and Contegix does not share this information with third-parties, except to facilitate the above-mentioned uses of information or in the ways that are described in this privacy statement. 

 

COMMUNICATIONS FROM THE SITE 

Sales Responses to Contact Us Requests
Contegix may respond to requests submitted via the Contact Us interface by either phone or email, as deemed appropriate by Contegix. Sales communications will originate from either the sales@contegix.com email address, or the specific contegix.com email address of one of our sales agents. Sales responses may request additional information from the visitor, which will be used to further develop an accurate sales response. 

General Responses to Contact Us Requests
Contegix may respond to requests submitted via the Contact Us interface by either phone or email, as deemed appropriate by Contegix. General communications submitted to Contegix via the Contact Us interface may or may not be responded to by Contegix, depending upon the nature of the communication. If Contegix does respond, it will be directly related to the information provided in the Contact Us interface. Additional information may be requested. Contegix will not use non-sales requests as a trigger for a sales response. 

Supplementation of Information
In order to provide accurate responses to you, we may on occasion supplement the personally identifiable information you submitted to us with information from third party sources.
 Identification Verification—Contegix may use various methods to determine if the communication received through the website is accurate and the identity of the visitor can be verified.
• Supplemental Business / Website Information—Contegix may research the companies, individuals, or websites that submit requests through the Contact Us interface, or who contact Contegix directly by email. In this research, Contegix may seek to determine IP addresses, current hosting providers, existing websites, the nature of the visitor’s business, among other things. 

 

INFORMATION SHARING AND DISCLOSURE 

Aggregate Information (non-personally identifiable)
Although we don’t currently provide aggregate information to third-parties, Contegix may from time to time share aggregated demographic information with partners and providers in order to customize the Contegix website, expand the business, or to market our services to other individuals.
We do not link aggregate user data with personally identifiable information. 

Personally Identifiable Information
Contegix will only share personally identifiable information with service providers necessary to deliver Contegix’s services or to track the requests coming in to the Contegix website. Currently, this information is only shared with our CRM application, which we use to track sales requests. Third parties are not permitted to retain personally identifiable information for their own use. 

Service Providers
Contegix utilizes various third-party data management services, such as online sales tracking and CRM tools. Contegix places personally identifiable information in these services. Third-party service providers do not retain, share, store, or use personally identifiable information for any other purposes. 

Other Third Parties
Contegix maintains partnerships with several companies in order to provide our full service catalog. When responding to sales inquiries or other requests for information from Contegix, we may share personally identifiable information with these partners in order to facilitate our response. Third-parties and partners do not retain, share, store, or use personally identifiable information for any other purposes. To opt-out from Contegix providing your personally identifiable information to third-parties, visitors can click the opt-out checkbox on the “Contact Us” form. 

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website. 

Choice/Opt-out
We provide the opportunity to “opt-out” of having your personally identifiable information used for certain purposes. If you do not wish your personally identifiable information to be stored on Contegix systems, or provided to third-parties, Contegix will remove your information from these systems. Simply email compliance@contegix.com with the details of your request. We respond to all inquiries within 30 days of receipt. 

Log Files
As is true of most websites, we and our third party tracking-utility partners gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information. 

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site to track visitor behavior and website effectiveness. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s ‘help’ file. http://en.wikipedia.org/wiki/HTTP_cookie
If you reject cookies, you may still use our site. Your user experience will not be impacted at all.

From time to time we employ the services of a third party agent in tracking aggregated non-personal statistical data about our Website. These agents may use cookies and web beacons to this end. (A web beacon is a one pixel image embedded within a web page for tracking page views). No personally identifiable information is tied to the web beacons or cookies that are set by third parties. Contegix has no access to these cookies nor are we responsible for the information collected by these cookies. 

Links to Other Sites
This website contains links to other sites that are not owned or controlled by Contegix. Please be aware that we, Contegix, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.
This privacy statement applies only to information collected by this website. 

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by emailing our Compliance Department at compliance@contegix.com.

We post customer testimonials on our Website. These testimonials include users’ names and company information. We obtain our users’ permission to post this information prior to implementing their testimonials on the Website. If you wish to request the removal of your testimonial from our site you may do so my contacting us at the email address above.

We host a blog on our website and provide users the opportunity to provide their comments on these forums. We collect your name and email when submitting a comment but do not post your email address with the comment. Contegix is not responsible for the personally identifiable information a user elects to include within their comment and any personally identifiable information included on this forum may be used to send you unsolicited messages.

To request removal of your testimonial or personally identifiable information from our blog, contact us at the email address above. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it. 

Security
The security of your personally identifiable information is important to us. When we receive personally identifiable information, we store it in a secure environment. We follow generally accepted industry standards to protect the information submitted to us once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can email us at compliance@contegix.com. 

Business Transitions
In the event Contegix does through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or a prominent notice on our website for 30 days of any such change in ownership or control of your personally identifiable information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. In the event we make a material change to the information practices governing your collected information, we shall notify you by email, or a prominent notice on the website prior to the change becoming effective.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at compliance@contegix.com. 

Contegix Headquarters
210 North Tucker, 6th Floor
Saint Louis, MO 63101

Phone: +1.314.622.6200

Privacy Statement last updated: 01/31/2013

TRUSTe European Safe Harbor certification
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