At Contegix, we Go Beyond for you. Go Beyond is more than a motto. It’s what drives us to take care of your technology so you can take care of your business.
What Does Go Beyond Mean to You?
Go Beyond means that we respect your time and exceed your expectations. It is our commitment to provide you with the highest level of service and support, dedicated experts, superior technology, and customized solutions.
We are committed to Go Beyond traditional service by eliminating layered escalation and instead providing Tier 3 support engineers to assist customers as directly and immediately as possible. We empower our employees to exceed expectations to benefit the customer.
Dedicated, Accessible Experts
We Go Beyond typical IT support with personalized contact and availability 24/7. You can call us, anytime, from anywhere and you will speak with a live person – every time. Our United States-based team is comprised of Linux, Windows, virtualization, open source and hosting experts and we fully support management of hundreds of enterprise applications.
Superior Technology — Guaranteed
We are committed to providing only the best technology, reflected with a 100% infrastructure uptime guarantee, a 100% power uptime guarantee and a 30-minute replacement time for critical business infrastructure. We also provide our Managed Service customers a robust monitoring system via our Contegix Customer Portal. Read More.
Our hosting solutions are flexible enough to meet the needs of any client regardless of size, and our staff is empowered to proactively build, monitor and support each customer’s unique IT environment.
What Our Customers Say
“The support from the team at Contegix has been outstanding. The staff has been responsive, thorough and proactive with our tickets.”
Rosemarie Somma, Technology Systems Support Analyst – PMO, Medidata Solutions
“Your support team is beyond any other in all areas, including professionalism. I’ve been with a lot of hosting services, large and small, and nothing compares. Seriously! Top notch.”
Founder & CEO, Audiobookstore.com
“Contegix is doing everything they should do, plus they actually go the extra mile. Short of giving me the winning lottery ticket, I can’t imagine what else they could do for me.”
Didier Bloch, Director of IT, Usablenet
“At Sinu we count on the 24-hour support that Contegix provides as well as their high level talent. This round-the-clock service is unavailable with many of our vendors who only provide a skeleton crew in off hours. This level of service allows us to provide the best support possible to our customers.”
Larry Velez, CTO, Sinu
“I especially like Contegix because of their prompt, 24/7/365 Go BeyondTM support. Within five minutes of sending an email, they respond and the responses progress in due fashion until resolution. Email is like instant messaging for Contegix. It’s an added comfort to get quick, expert responses to our needs at all hours on any day of the week.”
Tom Crespi, Manager of Change Management, IT at Graybar
“I’ve been blown away by the Contegix service because it is the first time I have had people proactively approach me just to see how we’re finding their service, if it is alright, and if there’s ever anything they can do better.”
Odette Wanders, CEO, Palliative Care Victoria
“I really enjoy working with the Contegix team. Over time, my business continues to grow, largely because Contegix keeps our internal systems up, running, and stable. More business means more people want to work with us because we are delivering a successful product. We have experienced continued success with Contegix, and I can’t say enough good things about their support.”
Ellen Feaheny, CEO AppFusions
“They’re truly an extension of my team. And now that we’re growing, it’s clear how advantageous it is to have a support structure that’s so reliable.”
Nick Brawley, Senior Web Manager, Panera
“Probably the only reason we never bothered to hire a networking or network administration person is because we’re so happy with what Contegix is able to do from a support point of view.”
CTO at a War-Gaming Company