Why Choose Contegix? Here's The Top 10 Reasons
Passionate Service
The entire team at Contegix is extremely proud to work in the best data center in the country, provide the best customer support in the world, and deliver the best hosting solutions available today. We are proud to work with every one of our customers and you will feel that every time you talk to our staff. We work around the clock to make your data safe, your infrastructure sound and your systems always available.
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Voted Top Linux-friendly Web Hosting
Contegix sets the bar high for providing the best managed hosting service on the market today, and the readers of the Linux Journal agree. In June 2009, Linux Journal featured the results of the Annual Reader’s Choice awards, and by a strong margin the readers selected Contegix as the top linux-friendly web hosting company, ahead of some of the biggest names in hosting.
Onsite Expert Support
All of our engineering staff provides level 3 support and are on-site, with your data, around the clock. Which means no matter what time of day you need help, when you open a ticket or call with a problem, anyone you talk to is qualified to help you solve your problems. Unlike other hosting companies, at Contegix there will never be a long wait to get to a real support engineer--you'll always have direct access to a qualified expert who can solve your problem in minutes. Learn more
Extraordinary Response Time
For four years running now, we've had less than a five minute response time to every question from our customers—day or night. So no matter how big or small the problem is—you are going to get the answer quickly with Contegix from the first person you talk to. Learn more
Expert Services Built-in
In addition to monitoring and managing your environments once they're running, Contegix partners with each of our managed hosting customers to help build out your deployment to meet your needs for scale, security and reliability. Every one of our managed hosting plans includes all the services you need to plan your infrastructure topology, secure your environment, install your core software components, and configure your applications to run best for your needs. Learn more
100% network uptime guarantee
Reliable access to the network is critical for hosting. At Contegix, we've gone the extra mile to ensure your network connection is available 100% of the time, in writing. From our redundant core to our quality network equipment from Juniper and Foundry Networks, we supply redundant network connectivity up through our redundant core switches and core routers. Every network connection is intelligently routed between our 5 network providers.
100% power uptime guarantee
We've built our data center to be supplied by multiple sources of electricity from both public and private, regulated and deregulated power-sellers, in addition to generator back-ups onsite. We are absolutely confident in our ability to supply every Contegix customer with continous, clean power 100% of the time. So confident, in fact, we put that in writing as part of every service level agreement. Learn more
30 min replacement time
Although equipment failures are rare, they do happen and Contegix is commited to ensuring that we are always prepared to help you overcome any such failure. Every piece of equipment at Contegix is sourced from reliable vendors and is stocked as a N+1 facility. That means for every piece of equipment, we have at least one spare at our data center to replace it. In addition, all of our engineers are certified experts and are onsite to assist in the replacement of any equipment immediately. Therefore, we can offer you a guaranteed 30 minute replacement time for any of your critical business infrastructure.
Security compliance
At Contegix security isn't an exception for demanding customers, its the standard for everyone. Our entire state-of-the-art data center is housed in a secure facility tracked with closed circuit digital cameras, biometric hand scans, keycards, coded badges, controlled access after hours, security system monitoring, restricted access beyond the lobby, and security guards during regular business hours. In addition, we have taken responsibility of all our internal processes, financial reporting and external controls to secure a Type II SAS70 certification and meet the regulatory standards of Sarbanes-Oxley, HIPAA and Gramm-Leach-Bliley (GBLA).
Premium technology partners
When it comes to your business, Contegix does not cut any corners on the back end. We only purchase premium hardware, standardized to allow for quick replacement, but customized for each client. Our extensive partner program allows us to provide enterprise support for products like Zimbra, Atlassian, VMware and more, ensuring that you have the best hardware available with the best software support.
