How Automation Can Power the Human Side of Developing for Drupal

By Elizabeth Clor

A key source of IT value from current Drupal CMS platforms is that they’re automated enough to handle intricate workflows crucial to maintaining operations on the backend. All this so IT teams can focus on developing a truly powerful user experience on the frontend. They also feature built-in compliance with several industry standards, including FedRAMP, PCI DSS and HIPAA, that cover even the most complex code deployments, updates, migrations or user-oriented features like chat boxes. 

Drupal’s automated capabilities are built to alleviate development burdens that commonly land squarely on IT teams—from introducing new code into a refresh effort to migrating legacy assets into a new CMS—and, in the process, create efficiencies across an organization. But there are some human skills that need to be deployed alongside automation—and this symbiosis creates a winning combination,

Leaning into the human side of automation is for CMS platforms

For IT teams adopting CMS platforms powered in part by automation, the immediate task becomes defining what adding human value to CMS automation looks like—and vice versa. To gain a full understanding, IT leaders need to ask some pointed questions: 

What capabilities does an automated CMS need to provide the most development value? 

What human skills (like emotional intelligence, critical thinking or leadership) do IT professionals need to optimize the automated features now powering CMS activity? 

What’s the value of bringing on an external partner that keeps constant tabs on the CMS’ offerings?

Next, it’s important for IT leaders to survey the capabilities of a selected CMS platform like Drupal and map them to current human capabilities mastered by members of their staff. CIOs and IT leaders adopting or migrating to Drupal, in particular, need to take stock of what relevant skills—including support to help maintain operations through migration, security to protect digital resources and scaling once a migration happens—that team members have at the outset in order to carry out successful upgrades or deployments. Team member development skill sets and level of training should inform how Drupal’s automated workflows will complement regular IT operations and development. 

Team leads should also keep in mind that each new Drupal release brings new capabilities and automated elements that need to be understood and incorporated into a CMS operation. Therefore, a reset around skills and a focus on closing skills gaps with further automation or training on the human side will likely be required. 

Realizing the value of Drupal automation to IT teams

Drupal’s automation capabilities simplify fresh code development and deployment for companies with digital operations. As a result, IT teams that use Drupal can lean on its automated features to generate, deploy and migrate code powering diverse aspects of web properties from landing pages to user experience flows. IT staff and developers working within an automated Drupal platform can get more strategic, creative and proactive in their work to improve or revamp sites and build bolder functionality into digital properties. 

Drupal offers IT teams a trustworthy and tested CMS option that shares, or completely does, the heavy lifting (depending on configuration) so people working with it can deliver strategy, development and innovation. For CIOs and other IT leaders, Drupal’s BlackMesh platform enables fast digital services and CMS management so team members are free to iterate on other facets of development—saving everyone time and making development cycles, deployments and migrations more efficient.

The importance of focus and flexibility

Across the technology industry, innovation is pushing the boundaries of what’s possible. At the same time, there’s constant evolution in the skills people need to keep up with tech’s rapid pace of change. While new technologies introduce new ways of doing things, the human element can be hard to maintain, or even define—especially as automation takes over more human tasks and industry-specific workflows.

For IT leaders and team managers, keeping tabs on what CMS platforms and development tools are available, how legacy infrastructures and systems are changing and who on the IT team has the skills needed to work with new innovations is downright tough to manage. The path to success for IT leaders and their teams often depends on a variety of factors including pace of change, complexity of research and development and commercial buy-in or investment. 

Here, CMS platforms like Drupal are no different than their splashy tech peers like artificial intelligence, virtual reality or blockchain. In fact, the more automated Drupal gets, the more opportunity there is for IT teams to improve infrastructure, innovate features and advance digital properties that deliver humanity along with stellar user experiences. Bringing on an external partner, like Contegix, can help IT leaders staff their teams based on Drupal automated capabilities and navigate complex Drupal migrations or upgrades. Drupal’s built-in compliance and suite of features can also alleviate team burden so in-house IT staff can focus on building the next great digital experience.

To learn more about how Contegix helps clients understand and optimize Drupal automation, visit: