Contegix named a Top Workplace in St. Louis

The following Press Release was issued today announcing that Contegix was named a Top Workplace in St. Louis by the St. Louis Post-Dispatch. Knowing that this is a result of employee survey feedback, we are delighted to receive this recognition. Contegix named a Top Workplace in St. Louis Technology company receives high marks from employees in… Read more »

IT Service Desk: The Importance of Continuous Training

IT service desks offer enterprises several benefits, from improving operational efficiency to reducing costs. However, these benefits wouldn’t be realized without an IT service desk team that receives ongoing training. Leveraging an IT service desk that values continuous training can give companies the edge when it comes to resolving IT issues and fulfilling service requests.… Read more »

5 Must-have Metrics for Your SaaS Business

There are many metrics you can track when evaluating the success of your SaaS business. However, these five metrics will give you a complete picture of the health of your business without overwhelming you with information. 1. Monthly Recurring Revenue The monthly recurring revenue(MRR) is the most important number you need to track as a… Read more »

5 Differences Between Help Desk and Service Desk

When a business needs help fixing IT-related issues, who should they call — the IT help desk or a service desk? Are the two really all that different in what they do? The answer is yes. In many ways, the service desk is an evolved version of the IT help desk, but knowing the differences… Read more »

Federal Cloud Computing: Public or Private Cloud?

The Capital Beltway is 64 miles of interstate surrounding Washington, D.C. Shaped as a loop (hence the “belt”), the Beltway has an outer circle and inner circle and runs contiguously with other major interstates. Unless you’ve driven on it, you may not know that the highway is typically congested with never-ending construction projects, poor driving… Read more »

FedRAMP Risk Management Framework

Click the four areas on this infographic to see how FedRAMP has simplified the National Institute of Standards and Technology’s Risk Management Framework. Content loading… Please enable javascript!

Set-by-Step Guide to Setting Up Your Repositories

Managed Public Cloud

The application management and support industry changed when GitHub entered the game and completely transformed the way software is built. By combining and moving collaboration and code review into the development process, developers and software companies have been able to focus on other, more important things. Companies looking to effectively manage and customize their workflows,… Read more »

The GDPR is almost here! Are you ready?

On May 25th, 2018, the General Data Protection Regulation (GDPR) goes into effect. Any customer who has information regarding a person residing in the EU must be able to find, present, and remove information if requested by that person. Such information could be accounts, customer records, or even just email addresses for opt-in newsletters. Have questions?… Read more »

Goodbye Passwords: Using Biometric Authentication for Your Business

Who isn’t concerned about hackers and internet safety these days? Many businesses have began exploring ways to reduce hacking incidents, like ending passwords with biometric authentication. This high tech authentication solution uses faces, fingerprints or iris scans for identity confirmation. An Increase in Biometric Scans in the Workplace With a rise in the number of hacking… Read more »