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Why IT Support Teams Need To Reorient Around Accessible and Expedient Service

IT support teams need to be accessible at all times, especially with new realities in remote working

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3 Cybersecurity Measures For Healthcare Providers To Consider

Go beyond HIPAA in protecting healthcare data with these 3 action items

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Beyond the Ticket: A Human Approach to IT Support

Don't just think about keeping systems running, consider the needs of the users when planning IT support

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Leveraging Managed Services and IT Support Partners for the Healthcare Industry

Health systems have been gradually upgrading their organizational structures to allow for more digital infrastructure and tools over the years. More recently, many healthcare providers began taking an aggressive approach to innovation to meet growing patient demands and an increasingly competitive market.

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Outfitting the Public Sector for a Digital Future

Government teleworking is on the rise—the Social Security Agency recently converted 4,000 call center employees to at-home agents, for instance. This movement to remote work has been exacerbated by the pandemic, but public sector agencies at the federal, state and local levels are poised to benefit from thoughtful IT activity as a result.  

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Managed Services and IT Support for Higher Education

Whether or not students and faculty return to campuses in the next few months, investment in digital infrastructure, remote-ready platforms or tools and online learning resources will be crucial to the successful future of higher ed.

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Why Disaster Recovery as a Service is a Must for Businesses During (and After) the Pandemic

When a natural disaster occurs, businesses worry about things like the safety of their employees or possible damage to an office space. But there’s another important factor to consider: the status of their data centers. 

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What Higher Demand for Virtual Learning Means for Higher Education

Before the impact of COVID-19 sent students home earlier this spring, global digital spend in the education industry was projected to grow to $342 billion by 2025. Virtually everyone from the academic community is now working or learning from home, so plans to invest in digital have accelerated.