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3 Lessons from SAFe Implementation in the Public Sector

From issuing official documents to administering unemployment benefits or regulating entire industries, the size and scope of public sector services is complex, often requiring input from hundreds of stakeholders to execute. And when these projects don’t succeed, the effects can be high profile and far ranging—just think of the initial healthcare.gov website rollout. 

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Four Ways Atlassian Tools Support Emerging Work Trends for Developers

The widespread adoption of remote and hybrid work has introduced new opportunities for developers to boost their productivity: 60% report they release code two times faster than last year, thanks to more flexible work options and fewer distractions than the office. However, organizations must make sure developers' workloads are sustainable for the long term by selecting the right tools and infrastructure to support the shift in work culture. 

Security
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Tackling 4 Security Challenges with DevSecOps

Achieving a robust cybersecurity posture has been mission-critical as businesses experienced a staggering spike in cybercrime last year.

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Going Cloud-Native: Why You Need AWS Management to Take Cloud Environments to the Next Level

Complex services such as purchasing a vehicle have long gone digital to keep up with consumers’ demand for convenience and efficiency. But simply operating as an online business isn’t enough to compete in today’s digital market––in order to thrive, organizations must evolve their digital services as both consumer and business priorities evolve. For example, automotive companies today are gearing up to provide in-car software that could teach drivers how to operate their vehicle off-road or even provide entertainment suggestions.  

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Agile for ITSM: Four Ways Jira Service Management Can Resolve Problems and Make Your Clients Happy

As the need to deliver online service support grows, IT service management (ITSM) teams, the long unsung heroes behind organizations’ support efforts, are being thrust into the spotlight. These teams are responsible for meeting the growing demand for high-quality support experiences, such as providing first-class ticketing and online service management systems. However, existing processes or tools are not designed to meet the pace of today’s “always-on” world and can often hinder ITSM teams from rapid responses to internal or client issues. 

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Security-First State of Mind: The Evolution from Agile to DevOps to DevSecOps

Agile development rose to prominence over a decade ago as developers needed faster, more efficient processes to deliver high-quality software releases. But despite the rise of agile, silos between development and operations teams still created bottlenecks slowing down the development process. DevOps, which brings together development and IT teams, emerged as the next evolution in development to boost collaboration and release better software, faster. 

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Why Jira Service Management is Beating ServiceNow

For years, ServiceNow was the leader of ESM and ITSM. Its massive capability list and widespread adoption through discounted upfront sales made it ubiquitous in the IT community and relatively quickly – a tried and true corporate tool. You could do anything with ServiceNow, arguably you still can. 

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The Importance of DevSecOps

The DoD Office of the Chief Information Officer provides policy and guidance regarding the development and utilization of software and hardware. These resources, paired with industry best-practices, play a significant role in shaping the DoD’s adoption of DevSecOps and Zero Trust Architecture.