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A Strategic Approach to Streamlining Atlassian Tools

Clean up your Atlassian tool use and enjoy improved collaboration

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Developing an IT Playbook for a BYOD Workforce

Guidance on employee personal device use policy

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Why IT Support Teams Need To Reorient Around Accessible and Expedient Service

IT support teams need to be accessible at all times, especially with new realities in remote working

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3 Cybersecurity Measures For Healthcare Providers To Consider

Go beyond HIPAA in protecting healthcare data with these 3 action items

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Beyond the Ticket: A Human Approach to IT Support

Don't just think about keeping systems running, consider the needs of the users when planning IT support

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Leveraging Managed Services and IT Support Partners for the Healthcare Industry

Health systems have been gradually upgrading their organizational structures to allow for more digital infrastructure and tools over the years. More recently, many healthcare providers began taking an aggressive approach to innovation to meet growing patient demands and an increasingly competitive market.

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Outfitting the Public Sector for a Digital Future

Government teleworking is on the rise—the Social Security Agency recently converted 4,000 call center employees to at-home agents, for instance. This movement to remote work has been exacerbated by the pandemic, but public sector agencies at the federal, state and local levels are poised to benefit from thoughtful IT activity as a result.  

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Managed Services and IT Support for Higher Education

Whether or not students and faculty return to campuses in the next few months, investment in digital infrastructure, remote-ready platforms or tools and online learning resources will be crucial to the successful future of higher ed.