Blog
Featured Posts

Transition to Atlassian Cloud in 10 Steps
Planning a cloud migration today won't just help organizations meet the upcoming deadline: Transitioning as early as possible allows users to leverage platform capabilities that are exclusively on Atlassian Cloud.
Read more
ITSM Two Horse Race: 60% Market Share for Atlassian & ServiceNow
Jira Service Management (JSM), Atlassian's ITSM offering, has impressed most over this period and has boosted its market share significantly. 18.5% of all ITSM revenue now comes through JSM.
Learn more
6 Ways Customization Can Help You Get the Most From Jira
What do organizations Cisco, Pfizer and Walmart all have in common? Despite having vastly different products, services, organizational goals, team structures, and customers, each of these businesses runs on Atlassian’s Jira platform.
Read more
3 Workflow Challenges Solved By Jira Product Discovery
Product discovery teams are vital in a company’s ability to deliver value to customers: they conduct research and gather insights to understand user needs, identify market opportunities, and define product requirements. When done successfully, every product in development meets the proven needs and expectations of the target audience. However, product discovery teams often utilize several tools to aggregate vital information, from user research to data analytics—and these disparate platforms can create lapses in communication, confusion, and wasted time and energy for team members.

6 Ways Customization Can Help You Get the Most From Jira
What do organizations Cisco, Pfizer and Walmart all have in common? Despite having vastly different products, services, organizational goals, team structures, and customers, each of these businesses runs on Atlassian’s Jira platform.

Ask An Atlassian Expert: Advice for Optimizing Your Jira Use
Organizations have made dramatic changes to their tech stacks: Last year, the average company reportedly used 110 SaaS apps compared to just 16 in 2019, a near sevenfold increase. To address novel remote-work needs and increasing application sprawl, many organizations are now rethinking their software tools and processes.

Top Tips for Maintaining a Clean Jira Environment
Think back to this time last year. How much has your organization changed? You may have gained new team members, while some employees transitioned into new roles or moved on to other companies. Perhaps today, your team collaborates differently with other departments based on current projects, or maybe your company has adopted more technology to support employees at work.

Meet Public Sector Digital Transformation Milestones Faster with Contegix
Public sector IT projects are falling short: According to recent McKinsey research, only one in 200 projects delivers the intended benefits on time and within budget. And compared to private sector organizations, where delays are less common, public sector cost overruns are nearly three times as high.

Our Own Migration to JSM Made us a Stronger Atlassian Platinum Solutions Partner and Company. Here’s How.
By Solomon Gifford and James Hunt Over the summer of 2022, Contegix switched its ITSM platform from ServiceNow to Jira Service Management (JSM). As an Atlassian Platinum Solutions Provider, we had confidence and experience in Atlassian’s ITSM solution, knowing it would not only suit our team’s needs but would also provide a platform to demonstrate our knowledge and experience.

Making Agile “Stick” When Implementing at Scale
According to recent research from Forrester, 60% of executives identified that their companies are on a five-year journey to adopt agile approaches. Despite this enthusiasm for agile practices, more companies are continuing to use waterfall tactics (43% this year compared to 29% in 2019).

Updates to Jira Align Unlock an Improved User Experience and Organizational Outcomes
If you’re like most people, you grasp information best when you see it in a visual form. Research has found that the brain processes images and videos up to 60,000 times faster than simple text. As a result, image-based communication can be a valuable tool for sharing important information with your employees and colleagues, especially in a fast-paced digital environment.

How Jira Align Helps Teams Connect Work with Business Goals and Act Future-Ready
Like the saying, “It takes a village to raise a child,” it takes an ecosystem to grow a company in today’s marketplace. According to recent research from McKinsey & Company, to thrive in the current business environment organizations should operate as a radically flattened structure with an ecosystem approach to growth.