Category: Managed Services

Diving Deeper into what “CASP” Really Means

In the last article, I focused on how traditional hosting and MSPs were a thing of the past, while introducing the new concept of a Cloud Application Service Provider or “CASP”.  In this piece, I want to focus a little more on what really defines a CASP and why we at Contegix believe it truly… Read more »

Why is Contegix an “Atlassian Expert”?

“DIY” is a great way to save money, but any cost savings come at the price of your lost time. Instead of dealing with your business, you are hammering away at system issues and the 3am support calls. Managed hosting is a good way to save time and money on your end, that is, if… Read more »

When to Declare a Disaster: Part 2

Once you have a working and proven DR solution (see the first post in this series), you will need to create and document your procedure for declaring a disaster.  Detail the following procedure in your DR Runbook: Start with who has the authority to declare a disaster.  I always recommend that only members of the… Read more »

When to Declare a Disaster: Part 1

Business impacting disasters are serious and can have long-term effects on a company’s health.  According to the Federal Emergency Management Agency (FEMA), 75% of companies believe their DR plans are inadequate, 40% of businesses do not reopen after a disaster, and another 25% fail within one year. Do I have your attention yet?  What’s the… Read more »

Choosing the Right BDR Partner

A business continuity plan to ensure you can continue business in the event of a disaster is essential. Hiring a backup and disaster recovery(BDR) partner can make this a much easier process, but you must make sure you choose the right partner. Here are 10 questions to ask each vendor to ensure you are making the right choice. 1.… Read more »

RPO & RTO Explained

Recovery Point Objective (RPO) and Recovery Time Objective (RTO) are two very important terms when it comes to Disaster Recovery.  Each will help you determine how effective your plan is.  This infographic will help explain the difference between the terms and why they are necessary.

5 Ways a Slow Website Is Hurting Your Business

Slow website loading times can have a big effect on all businesses, but especially on e-commerce sites. Most people know that slow websites are annoying to use, but many online business owners overlook the disastrous effects that slow loading times can have on a brand. Here are five reasons why speeding up a slow website… Read more »

Keep Calm and Back Up Your Data

IT infrastructure is critical to your business. Have you ever thought about what would happen if something catastrophic happened to your infrastructure? The Disaster Recovery Journal defines disaster recovery as “the process, policies and procedures related to preparing for recovery or continuation of technology infrastructure, systems and applications which are vital to an organization after… Read more »

Top 5 Things to Know About Stride

Atlassian’s 2017 release of its Stride messaging app is set to transform how teams collaborate. The main focus of Stride is helping teams work better and stay on track to get their task completed. With Stride, Atlassian is on a mission to help enterprises move forward by redefining communication. Here are five key factors to… Read more »

The Future of MSPs is Here and It Looks Like Us

The days of pure-play, legacy hosting is becoming a fading trend these days that only applies to the smaller websites. In a world where companies need more from the Managed Service Provider (MSP) delivering their hosting services, the shift towards Cloud Service Providers with a focus on applications and a DevOps mentality becomes more and… Read more »