Category: Culture

Diving Deeper into what “CASP” Really Means

In the last article, I focused on how traditional hosting and MSPs were a thing of the past, while introducing the new concept of a Cloud Application Service Provider or “CASP”.  In this piece, I want to focus a little more on what really defines a CASP and why we at Contegix believe it truly… Read more »

The Future of MSPs is Here and It Looks Like Us

The days of pure-play, legacy hosting is becoming a fading trend these days that only applies to the smaller websites. In a world where companies need more from the Managed Service Provider (MSP) delivering their hosting services, the shift towards Cloud Service Providers with a focus on applications and a DevOps mentality becomes more and… Read more »

Contegix Volunteer Program: 16 in ’16

Up until a few years ago, I had always disliked the charity pictures of a company representative, usually the CEO or President, giving a big (in physical size) check to a charity representative. It seemed the opposite of what I had always been taught about helping others. One helped for one reason – because it’s… Read more »

Flying High with Contegix Support

25 years have come and gone since the first time I looked up at the sky and dreamed of roaring through it under my own command.  As with so many things we dream of when we are young, reality set in and prevented this goal from being achieved.  At long last, I finally gathered the… Read more »

It’s the Little Things

I have lately been thinking about everything we have built at Contegix. We have accelerated the pace of innovation significantly over the past 3 years. The changes are profound and reward our customers daily. I was reminded of this in how we addressed the leap second addition in 2015 vs. 2012. In the end, it comes down… Read more »

Companies To Admire

I was recently asked the question “What companies do you admire?” In the technology industry, it would be easy to pick the suspected companies – Apple, Oracle, eBay, Square, Atlassian. Many of these companies started as an idea, developed amazing cultures, and have grown to accomplish technical feats that have changed the world. Yet, my… Read more »

Definition of “Service” and Our Industry

Contegix’s industry has gone through a series of name changes in the past 20 years. We have gone from being called “Internet Service Providers” to “Web Hosting Service Providers”. The “Web” was replaced with “Application” and later dropped as companies embraced the value of having all applications available via the internet, not just their website.… Read more »

Customer Complaints Are Healthy

Having a successful business hopefully means having customer accolades and cheers. It also means customer complaints. Thanks to our amazing staff, we have very few complaints. Our internal scores and feedback mechanisms reiterate the happiness of our customer base. Yet, no company can escape customer concerns nor should they even try. I advocate that companies… Read more »