Magento Solutions
Enhance your customer experience and increase sales with maximum uptime and high-performance. Our custom-built Magento hosting solutions provide your customers with a safe, seamless, and enjoyable experience. Our enterprise-grade platform management capabilities remove the risk of lost sales and eliminate downtime with the highest level of availability and scalability.
Service Features
Go Beyond Support
Unlimited 24x7 U.S.-based technical support via phone and online support on the entire hosting solution, up to your custom code.
Dependable Infrastructure
Optimal Tier 4 datacenter systems with SSAE16 SOC 2 Type II.
Dynamic Resources
Increased capacity with proven, optimized, and horizontally scaled infrastructure components.
High-Availability
Powerful load balancing capabilities and high-availability environments available to support optimal disaster recovery and data retention.
PCI DSS Compliant
Fully compliant clouds supporting financial agencies and retail organizations with PCI DSS Level 1 requirements.
Persistent Monitoring
Sophisticated intrusion detection and alerting techniques automatically identify malicious patterns and safeguard against DDoS threats.
Dynamic Performance
Magento is a powerful, mature platform for enterprise applications that need knee-buckling power and sophistication to delight customers through the buying process. Contegix specializes in ensuring lightening-fast performance and maximum availability for your high-traffic applications, so you don’t miss out on sales.
Resources
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The Importance of First Contact Resolution
First Contact Resolution (FCR) at the Service Desk is a critical metric because of its powerful impact on both service cost and service quality.
Customer Service Week – Day 5
Today is the fifth day of Customer Service Week, a nationally recognized event celebrating professionals all around the world who serve and support their customers every day. This week, we’re celebrating by highlighting some of our awesome customer service employees. Read below to learn about two of our employees who empower and support Contegix customers through every step of their journey.
Customer Service Week – Day 4
Today is the fourth day of Customer Service Week, a nationally recognized event celebrating professionals all around the world who serve and support their customers every day. This week, we’re celebrating by highlighting some of our awesome customer service employees. Read below to learn about two of our employees who empower and support Contegix customers through every step of their journey. Be sure to check back tomorrow to meet another one of our customer service rockstars!
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