Events & Webinars
View Attended Events and Recorded Webinars
The State of ITSM and Software Development
With the advent of ITIL 4 more than ever, IT Support teams and Development teams are coming together to create value. This is being further propelled by research on the state of development from Atlassian who interviewed 2182 developers. 59% of teams operate “You Build It You Run It” models and it is a big trend in development.
3 Tips to Accelerate your Atlassian Cloud Migration
Migrating your Atlassian tools to the cloud is time consuming and can be disruptive to your operations. However, you can accelerate this timeframe and maximize team productivity during your migration with proper planning and superior technical expertise. In this video, Contegix Vice President of Commercial Professional Services, Ryan Kearney discusses 3 ways in which teams can accelerate their cloud migrations, using real-life examples. Learn about:
Webinar: Resolve Problems and Make Your Clients Happy: Agile & ITSM with Jira Service Management
ITSM teams are looking to respond quickly to clients’ issues, but are often hindered by current processes or tools. In this webinar, Atlassian expert Michael Brown will discuss four ways that you can make the most of Jira Service Management and your ITSM processes by incorporating Agile.
Pre-Migration Cleanup and Optimization
Every migration we have helped perform has had its own set of challenges. Every single one has needed instance cleanup and optimization ahead of migrating, especially for Jira and Confluence. Do you have workflows you don't use anymore? Maybe some user accounts for people that are no longer with your company? Even with a clean instance, migrating to a new version of Atlassian tools will have functionality and potentially add-on changes that need to be addressed prior to a migration.
Webinar: Top 5 ways to get the most out of Jira Service Management
Are you just getting started with Jira Service Management? Trying to decide what features you need? We have implemented and customized dozens of Atlassian instances and would like to share with you a few of our favorite features and how we apply them. This webinar will give you a perspective of select features and the configurable options available to ensure your organization is using them efficiently.
Webinar: Top 5 Tips for a Successful Atlassian Cloud Migration
Migrating to the Cloud doesn't need to be a difficult process. In fact, certain factors when implemented properly can help streamline the migration process for success. Our VP of Atlassian Services and our leading Atlassian Engineers share best practices you can put into place to implement a successful migration process that will drive promising results. Watch this on-demand webinar to learn more about: - Tips to accelerate migration with minimal team disruption - Guidelines for a smooth Cloud migration - Pitfalls to avoid during migration process
Webinar: How ITSM can improve your processes
IT Service Management (ITSM) can help streamline business relationships both internally and externally. In this webinar, learn the ins and outs of ITSM and how the right tools can connect all the points in your process. ITSM can be the deciding factor in the success of an organization, so it is critical understand how it works.
Webinar: Moving to Atlassian Data Center or Cloud
Atlassian recently announced the end of Server license sales along with a price increase of Data Center. If you are currently on Server or Data Center, you should be aware of how this impacts your business and what your options are. During this webinar, we break down the most important points, as well as share some strategies on how to plan for the Atlassian announcements.