Library
Incident Management: Building an ITIL Process
Incident management involves identifying and resolving disruptions to IT services. Discover how to create a successful incident management process.
How to Implement SAFe with Jira
Find out the many ways you can implement SAFe in Jira and why you should consider using the Scaled Agile Framework in the first place.
What is Agile? Using Agile for Software Development
Learn what agile software development is and how you can take advantage of its benefits, from choosing a framework to scaling agile for any enterprise.
Considering Atlassian Cloud? An 8-Step Decision Framework
Every cloud migration is different. This white paper gives you the framework you need to get yours right. Some topics include:
Webinar: How ITSM can improve your processes
IT Service Management (ITSM) can help streamline business relationships both internally and externally. In this webinar, learn the ins and outs of ITSM and how the right tools can connect all the points in your process. ITSM can be the deciding factor in the success of an organization, so it is critical understand how it works.
Webinar: Moving to Atlassian Data Center or Cloud
Atlassian recently announced the end of Server license sales along with a price increase of Data Center. If you are currently on Server or Data Center, you should be aware of how this impacts your business and what your options are. During this webinar, we break down the most important points, as well as share some strategies on how to plan for the Atlassian announcements.
What is ITSM? Getting Started with IT Service Management
Create an exceptional experience for customers and your entire team by implementing a winning ITSM strategy.
Jira Migrations: Server to Server, Migrating Projects, and Merging Instances
Learn how to migrate Jira from one server to another without risking data loss or lengthy disruptions to business operations in this step-by-step guide.