Library

Webinars

JSM Exposed: Navigating Key Features to Advance Service Delivery

Discover how JSM revolutionizes IT service delivery and empowers teams to excel in incident management and problem resolution. Demo included in this exclusive on-demand webinar! 

Webinars

From Chaos to Control: Modernizing Incident Resolution and Change Management with JSM and DevOps

Gain insight into automating key processes and using Jira Service Management (JSM) as a central place for incident management and change control. In this webinar we delve into the world of continuous delivery and how JSM and DevOps can improve incident resolution, change management, and problem management processes. 

Webinars

Making the Switch: Comparing Top JSM Competitors and the Simplicity of Migrating to JSM

To meet customer needs and accelerate service delivery, organizations must use a modern platform that enables teams to rapidly respond to evolving market dynamics. As the most collaborative service management tool on the market, Jira Service Management allows teams to manage their work with a feature-rich platform while offering the potential for future growth.

Article

What is Jira? Definition, Use Cases, and Getting Started

Find out what Jira is and how it can help your organization improve project management and implement agile processes.

Article

Jira Service Management vs. ServiceNow: Comparison and Differences

Looking to choose an enterprise service management platform? Here is a feature-wise comparison between the top two solutions — Jira Service Management and ServiceNow.