Library

What is Jira? Definition, Use Cases, and Getting Started
Find out what Jira is and how it can help your organization improve project management and implement agile processes.

Adding and Managing Users in Jira
Learn how to add and manage users in Jira with this quick guide and start realizing the benefits of agile project management at your company.

Merging Jira Accounts: How to Handle an Atlassian Account Merge
Discover all the methods for merging Jira accounts on Cloud, Data Center, and Server in this comprehensive guide.

Powering your Help Desk with Jira Service Management
More and more organizations are looking for ways to improve the customer experience. In this presentation we discuss how applying IT Service Management (ITSM) best practices can take your service help desk to the next level!

4 Benefits of Migrating to the Atlassian Cloud
Migrating to Atlassian Cloud has proven to enhance the performance, scalability and reliability of an organization's environment, enabling teams to meet business needs more efficiently. Watch this video to learn how to take advantage of the benefits that come along with a successful cloud migration.

Jira Service Management vs. ServiceNow: Comparison and Differences
Looking to choose an enterprise service management platform? Here is a feature-wise comparison between the top two solutions — Jira Service Management and ServiceNow.

How to Achieve Agile at Scale
Agile’s growing popularity among enterprises is largely because it can be used on any type of project and on any scale. However, achieving agile at scale effectively requires an organization’s operations to be aligned with the Scaled Agile Framework (SAFe) principles.

eBook: The Ultimate Guide to Jira Service Management: An Industry-Leading Enterprise Platform
Jira Service Management helps organizations digitize business-critical operations. This eBook will cover: The Case for ESM, High-Velocity Service Delivery, Bringing ESM to Life and more!