Incident Management: Building an ITIL Process
Incident management involves identifying and resolving disruptions to IT services. Discover how to create a successful incident management process.
Contegix Announces New Offerings for its BlackMesh Business
New WebOps Services, Automation Tools, and Remote Management Capabilities Deliver Enterprise Speed and Agility to Website Developers
5 Steps for Building a Disaster Recovery Plan (DRP)
Learn about the steps your business can take to create a disaster recovery plan that can handle anything thrown its way.
How to Implement SAFe with Jira
Find out the many ways you can implement SAFe in Jira and why you should consider using the Scaled Agile Framework in the first place.
What is Agile? Using Agile for Software Development
Learn what agile software development is and how you can take advantage of its benefits, from choosing a framework to scaling agile for any enterprise.
How Higher Education IT Can Successfully Navigate the New World of Virtual Learning
The sudden switch to virtual learning has put additional burdens on higher ed IT. This eBook presents ways to alleviate those issues, including:
Considering Atlassian Cloud? An 8-Step Decision Framework
Every cloud migration is different. This white paper gives you the framework you need to get yours right. Some topics include:
Webinar: How ITSM can improve your processes
IT Service Management (ITSM) can help streamline business relationships both internally and externally. In this webinar, learn the ins and outs of ITSM and how the right tools can connect all the points in your process. ITSM can be the deciding factor in the success of an organization, so it is critical understand how it works.