Library

Article

Service Desk vs Help Desk: Differences and Use Cases

Find out the difference between a service desk and a help desk, and learn which best meets the needs of your organization’s end users.

Article

Jira Portfolio (now Advanced Roadmaps): The Complete Guide

Discover everything you need to know about Portfolio for Jira in this comprehensive guide, from available features to getting started using roadmaps.

managed ecommerce
News

Contegix Names Mike Dunn as Chief Financial Officer

Contegix, the leading provider of managed IT solutions and managed application solutions, today announced that it has named Mike Dunn as its new chief financial officer.

News
News

Contegix Appoints David Michaud as Vice President and General Manager for Managed IT Services Business

Contegix, the leading provider of managed IT solutions and managed application solutions, today announced that it has named tech industry veteran David Michaud as its new as Vice President and General Manager for its Pennsylvania-based managed IT services business unit.

Article

Top 13 Jira Plugins and How to Start Using Them

Learn about 13 of the most useful Jira plugins for Cloud, Server, and Data Center, as well as how to choose plugins that suit your organization best.

Jira Workflow

Jira Workflows: Everything You Need to Know

Workflows in Jira allow teams to define the processes used to meet their business goals. Discover how to create and tailor Jira workflows in this guide.

Jira Pricing for Software, Service Management, and Core Licenses

Discover how you can keep the price of Jira licenses to a minimum and learn about pricing details for all available Jira hosting options and products.

Jira and Confluence: Integration, benefits, and ways to use them together

Discover the benefits of integrating Jira and Confluence, how to connect them, and some of the best ways to use them in tandem.