Atlassian Migration Checklist
Since we have over 16 years of experience with Atlassian environments, we decided to share our migration process with you, in a way that is easy to follow.
The Importance of First Contact Resolution
First Contact Resolution (FCR) at the Service Desk is a critical metric because of its powerful impact on both service cost and service quality.
Contegix Names Brad Hokamp as Chief Executive Officer
The following Press Release was issued today announcing a new leader. Brad Hokamp has been appointed the new CEO of Contegix. Brad brings with him a wealth of experience, we are very excited to welcome him as our new leader.
Contegix Acquires Equip, an Atlassian Platinum Solution Partner
The following Press Release was issued today announcing our acquisition of Equip of Portland, Oregon. Equip’s Atlassian professional services offerings, align very well with our 14 years of Atlassian hosting and management.
Contegix Hires Chief Revenue Officer
The following Press Release was issued today announcing a new addition to our executive team. John Emard joins Contegix as our new Chief Revenue Officer. He brings with him a wealth of talent and experience, and we are very excited to welcome him to the team.