Managed Public Cloud


Contegix Managed Public Cloud for AWS or Azure combines the flexibility, scalability, and strength of these two leading public cloud platforms with our legendary Go Beyond support and managed services. At Contegix, we tailor a managed public cloud solution to both the business and their developers. Our certified experts will design and build a highly-available, public cloud architecture specific to your application requirements and then monitor and adapt your environment as needs evolve. We break the traditional stereotype of cloud providers who only want to support the infrastructure and throw their hands up when the customer needs help beyond the OS level.

 

Choose from 2 Different Levels of Support:

Essential Support

    • Architecture Design & Build of environment
    • 24×7 support infrastructure up to the OS level
    • Monitoring – Platform & Solution Component Monitoring & Pre-built Monitoring Dashboards 
    • Patching up to the OS level
    • Backups – File System Backup Monitoring & Management

 

Concierge Support

    • includes everything in Essential, plus
    • Support – Named Account Owner & Semi-Annual Performance/Cost Optimization Reviews
    • Monitoring – Capacity & Performance Monitoring, Application Monitoring, Detailed Configuration Catalog, Reporting
    • Management / Expertise – Monthly Account Report, Annual Business Review, Co-administration of Web, App & DB Server inclusive of cloud based automation
    • Backups – Application Level Backup/Recovery Monitoring & Management