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Top 8 Critical Members of a Drupal Team
Having trouble finding the right people to build your Drupal team? This booklet will help.
New Design - Same Great Support
We are proud to unveil our new, revamped website, designed to provide our visitors with a clear message of who we are, what we stand for and our commitment to developing, delivering and scaling digital solutions.
The Importance of First Contact Resolution
First Contact Resolution (FCR) at the Service Desk is a critical metric because of its powerful impact on both service cost and service quality.
Migrating from Atlassian Cloud to Server or Data Center
Consider this article, along with Atlassian’s official documentation, as a step-by-step guide for performing your migration.
Key Elements for a Successful Drupal Migration
Here are a few key elements to consider for a successful Drupal migration.
5 Differences Between Help Desk and Service Desk
When a business needs help fixing IT-related issues, who should they call — the IT help desk or a service desk?
Contegix Appoints Elizabeth Clor as Chief Marketing Officer
Contegix, the leading Managed Service Provider for digital applications, today announced that it has named tech marketing expert Elizabeth Clor as its new chief marketing officer.
Hero’s Guide to Atlassian Management
This is a practical guide for the busy Atlassian manager.