Resources

Blog

Making Agile “Stick” When Implementing at Scale

According to recent research from Forrester, 60% of executives identified that their companies are on a five-year journey to adopt agile approaches. Despite this enthusiasm for agile practices, more companies are continuing to use waterfall tactics (43% this year compared to  29% in 2019).

Blog

3 Ways Contegix Builds Better Customer Experiences

In a recent Atlassian survey, 57 percent of respondents said their team isn’t operating as efficiently as it should—and 12 percent say this disorganization is letting their stakeholders down. Structured support can make the difference between success and failure, and as workforces remain hybrid or even fully remote, many companies are struggling to create a sound connective tissue with existing tech and workflows.

Blog

A Guide to Shopping the Atlassian Marketplace: Best Apps for Cloud in 2022

No matter what cloud product an organization needs, there’s likely an app—or two—to help optimize performance. The Atlassian Marketplace offers hundreds of apps and integrations designed to uplevel user experience while helping teams work better together. Since Atlassian Server products will lose support in 2024, it’s even more important to choose streamlined cloud-based apps. 

Blog

4 Trends Defining the Future of Software Development

While much is known about developers' preferred coding languages, frameworks and cloud platforms, less is understood about how developers prefer to work and what they actually want to work on. Wonder no more. Atlassian has released its first-ever “State of the Developer” report, which provides a fresh look at how developers' attitudes and preferences about work have changed in a remote and hybrid world. 

Blog

What You Need to Know about Atlassian’s Compass and Atlas Tools

Since 2009, Atlassian has hosted an annual summit to show the world what’s new within the Atlassian ecosystem and how, with the help of the right tools, software teams around the globe can unleash their full potential. After a two-year break from hosting an in-person event, Atlassian’s live experience resumed this past April—and it did so with a bang. The Team ’22 event brought together leaders, innovators and thinkers in one place to connect and harness new skills for the workplace, where Atlassian unveiled two new products specifically designed for the modern way of work. 

Article

Jira Service Management vs. ServiceNow: Comparison and Differences

Looking to choose an enterprise service management platform? Here is a feature-wise comparison between the top two solutions — Jira Service Management and ServiceNow.

Article

Jira and Atlassian FedRAMP Compliance

Learn how to build a FedRAMP-compliant Atlassian deployment that meets your organization’s needs with this helpful guide.

Blog

ITSM Migration: 6 Recommendations from Experience

Solomon Gifford, the Senior Director of Product Development at Contegix provides a first-hand account of his first ITSM migration: the challenges and lessons learned: