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Jira Service Management vs. ServiceNow: Comparison and Differences
Looking to choose an enterprise service management platform? Here is a feature-wise comparison between the top two solutions — Jira Service Management and ServiceNow.
ITSM Migration: 6 Recommendations from Experience
Solomon Gifford, the Senior Director of Product Development at Contegix provides a first-hand account of his first ITSM migration: the challenges and lessons learned:
What is ITSM? Getting Started with IT Service Management
Create an exceptional experience for customers and your entire team by implementing a winning ITSM strategy.