Resources

Blog

Our Own Migration to JSM Made us a Stronger Atlassian Platinum Solutions Partner and Company. Here’s How.

By Solomon Gifford and James Hunt Over the summer of 2022, Contegix switched its ITSM platform from ServiceNow to Jira Service Management (JSM). As an Atlassian Platinum Solutions Provider, we had confidence and experience in Atlassian’s ITSM solution, knowing it would not only suit our team’s needs but would also provide a platform to demonstrate our knowledge and experience.

Webinar

4 Benefits of Migrating to the Atlassian Cloud

Migrating to Atlassian Cloud has proven to enhance the performance, scalability and reliability of an organization's environment, enabling teams to meet business needs more efficiently. Watch this video to learn how to take advantage of the benefits that come along with a successful cloud migration.

Blog

Making Agile “Stick” When Implementing at Scale

According to recent research from Forrester, 60% of executives identified that their companies are on a five-year journey to adopt agile approaches. Despite this enthusiasm for agile practices, more companies are continuing to use waterfall tactics (43% this year compared to  29% in 2019).

Article

Jira Service Management vs. ServiceNow: Comparison and Differences

Looking to choose an enterprise service management platform? Here is a feature-wise comparison between the top two solutions — Jira Service Management and ServiceNow.

Blog

Updates to Jira Align Unlock an Improved User Experience and Organizational Outcomes

If you’re like most people, you grasp information best when you see it in a visual form. Research has found that the brain processes images and videos up to 60,000 times faster than simple text. As a result, image-based communication can be a valuable tool for sharing important information with your employees and colleagues, especially in a fast-paced digital environment.

Webinar

How to Achieve Agile at Scale

Agile’s growing popularity among enterprises is largely because it can be used on any type of project and on any scale. However, achieving agile at scale effectively requires an organization’s operations to be aligned with the Scaled Agile Framework (SAFe) principles.

eBooks

eBook: The Ultimate Guide to Jira Service Management: An Industry-Leading Enterprise Platform

Jira Service Management helps organizations digitize business-critical operations. This eBook will cover: The Case for ESM, High-Velocity Service Delivery, Bringing ESM to Life and more!

Blog

How Jira Align Helps Teams Connect Work with Business Goals and Act Future-Ready

Like the saying, “It takes a village to raise a child,” it takes an ecosystem to grow a company in today’s marketplace. According to recent research from McKinsey & Company, to thrive in the current business environment organizations should operate as a radically flattened structure with an ecosystem approach to growth.