Resources

Blog

IT Support in a 24x7 Work Environment

Even before the most recent wave of people logging on from outside the office network, remote work was on pace to increase 30% by 2030 globally. In the United States, the number of people who work from home tripled in the past 15 years, according to the Federal Reserve. 

Article

Top 13 Jira Plugins and How to Start Using Them

Learn about 13 of the most useful Jira plugins for Cloud, Server, and Data Center, as well as how to choose plugins that suit your organization best.

Jira Workflow

Jira Workflows: Everything You Need to Know

Workflows in Jira allow teams to define the processes used to meet their business goals. Discover how to create and tailor Jira workflows in this guide.

Blog

How Your IT Team Can Build Integrated Service Infrastructure and Overhaul Client Support Processes

Organizations across industries are re-evaluating the efficiency of their business operations from the C-suite to the IT department to the call center. A central reason: business demands increase in complexity along with advancements in technology that aim to keep pace with overall company growth and evolving customer demands. Meanwhile, many IT teams are so focused on executing on daily tasks that more strategic initiatives languish on the to-do list.

Selecting Modules
Blog

How to Choose the Right Drupal Modules for Your Website

Drupal rocketed from a pet project at the University of Antwerp to global notoriety due, in large part, to the foundational opportunity for members of the developer community to download and create site plugins, tools, APIs and other features designed to complement Drupal’s fully open-sourced core modules.

Jira Pricing for Software, Service Desk, and Core Licenses

Discover how you can keep the price of Jira licenses to a minimum and learn about pricing details for all available Jira hosting options and products.

Blog

How to Make the Most of the Drupal Community

What is the Drupal Community? This article give you the rundown and resources needed to get started in the Drupal Community.

Jira and Confluence: Integration, benefits, and ways to use them together

Discover the benefits of integrating Jira and Confluence, how to connect them, and some of the best ways to use them in tandem.