Contegix Named an Official Atlassian ITSM Specialized Partner

Contegix, a leading Atlassian Platinum Solutions Partner in the U.S. and Canada, that delivers technical consulting services for the commercial enterprise and U.S. Federal markets, today announced that it has achieved Atlassian ITSM specialization.


Level Up Your Service Management with 5 New Jira Features

Atlassian’s Jira Service Management is an indispensable tool used by over 45,000 organizations to manage service requests and build agile teams in IT and beyond. While JSM is rooted in IT service management, it can help every team provide quality, efficient responses to service requests. From document approval in the legal department to employee onboarding in HR, JSM improves communication and response efficiency, keeping business goals and service operations aligned.


Adding and Managing Users in Jira

Learn how to add and manage users in Jira with this quick guide and start realizing the benefits of agile project management at your company.


Atlassian Marketplace Fastest Movers (February 2023)

MARS Overview One of our unique offerings at Contegix is our Marketplace Analytic Research Service™ (MARS™) database of Atlassian Marketplace 3rd party apps.


Ask an Atlassian Expert: Advice for Documenting Vital Processes with Confluence

Atlassian’s Confluence is the only documentation tool designed to integrate seamlessly with Jira, providing an additional level of support to bolster Jira’s effectiveness. If your team is using Jira, you might be wondering how Confluence can level up your Jira implementation. 


3 Best Practices for a Successful Atlassian Cloud Migration

Planning for a successful move to Cloud can present many challenges without proper preparation and effective strategy in place. Knowing the best practices ahead of time help streamline the migration process with minimal disruption and valuable results. In this webinar, you will learn efficient preparing techniques and the importance of assessing capabilities, processes, and governance before migrating.


3 Common Mistakes to Avoid in an ITSM Strategy

This eBook shares the common hurdles companies encounter during ITSM implementations, and what IT teams can do to benefit from an effective ITSM strategy. This eBook will cover: Goal Misalignment, ITSM Tooling, Effective Communication and more!


How Jira Service Management Brings New Opportunity for Your Entire Enterprise

What comes to mind when you think about agile workflows and service management platforms? For many, these tools are associated with software and IT teams, which need flexible platforms to document, assign, and track tasks. But the reality is that every part of the enterprise can benefit from digital tools that streamline workflows and organize business-critical operations, especially now that so many teams are digital-first and remote. 


Unleash your ITSM potential at Pink23

Contegix and Appfire invite you to join them at Pink23's Annual ITSM Conference, Feb 26th-Mar 1st 2023 in Las Vegas. Explore best practices, methodologies, our SYNTHESIS Solutions Platform and network with industry leaders.