Powering your Help Desk with Jira Service Management

More and more organizations are looking for ways to improve the customer experience. In this presentation we discuss how applying IT Service Management (ITSM) best practices can take your service help desk to the next level!

Jira Workflow

Contegix Acquires Blended Perspectives, an Atlassian Platinum Solutions Provider

Acquisition Expands the Company’s Atlassian Services Offerings and Solidifies Contegix as the Most Complete and Comprehensive Atlassian Platinum Solutions Partner in North America Dulles, Va., Dec. 8, 2022 -- Contegix, an Atlassian Platinum Solutions Partner that specializes in enabling Atlassian software for the commercial enterprise and U.S. federal markets, today announced the acquisition of Blended Perspectives.


3 Hacks for Migrating to Atlassian Cloud

Of the 200,000 organizations that use Atlassian products, no two teams are the same. That’s why as users, being able to adjust Jira, Confluence, Bitbucket and other applications based on company needs—and as Atlassian releases new product features—is critical. For several months, however, Atlassian server users have been in a limbo state, unable to upgrade or downgrade their apps. This paralysis adds a level of urgency to transition to cloud before support for server products ends in February 2024. 


SYNTHESIS™: Risk Management in Atlassian

As an Atlassian Solution Partner, we are passionate about finding unique ways in which we can maximize the value of the Atlassian portfolio of products.


Q&A: Why You Shouldn’t Migrate to Atlassian Cloud Alone

For the majority of companies, innovation is happening in the cloud, whether that means launching a new product or making critical updates to existing features. However, out of the 75% of global tech leaders that confirm this strategy, only 8% say they have experience working with cloud-related tools.


4 Key Benefits of Migrating to Atlassian Cloud

Atlassian is continually improving their Cloud products to better serve businesses. This eBook will cover multiple benefits common to successful cloud migrations.


How to Cut Back on Test Time with Automated Workflows Using Bitbucket

If you see software engineers wearing their “leave me alone” headphones, it’s often for a good reason: They only have about 10 hours a week to perform “deep work,” according to Retool’s 2022 State of Engineering Time report. 


ITSM: Atlassian Jira Service Management (JSM) vs ServiceNow | Gartner Magic Quadrant™

2022 is shaping up to be the best year yet for Jira Service Management (JSM).


Manage Your Atlassian Licenses With Contegix

At Contegix, we are a leading Atlassian Platinum Solution Partner operating across North America. With a number of unique offerings that help bring value to our customers in ever more innovative ways, we help our customers maximize the value they’re getting from their Atlassian stack. With Atlassian primarily acting as a product-first organization, as a Solution Partner, we operate as Atlassian’s ‘boots on the ground’, assisting customers with Atlassian Solutions, Training, Hosting, and Licensing.