Resources

Article

Incident Management: Building an ITIL Process

Incident management involves identifying and resolving disruptions to IT services. Discover how to create a successful incident management process.

Blog

Should I Migrate to Atlassian Cloud?

Over the past year, IT leaders have faced numerous economic, technical and remote workforce challenges, all of which have forced many to assess the business value of expanding cloud operations. According to a recent Gartner report, the proportion of IT spending that is being allocated to cloud will accelerate even further in the aftermath of the COVID-19 crisis. 

News

Contegix Announces New Offerings for its BlackMesh Business

New WebOps Services, Automation Tools, and Remote Management Capabilities Deliver Enterprise Speed and Agility to Website Developers

Article

How to Implement SAFe with Jira

Find out the many ways you can implement SAFe in Jira and why you should consider using the Scaled Agile Framework in the first place.

Article

What is Agile? Using Agile for Software Development

Learn what agile software development is and how you can take advantage of its benefits, from choosing a framework to scaling agile for any enterprise.

Blog

How Managed Services Can Support Higher Education’s Emerging Tech Trends in 2021

See some higher ed tech trends for 2021 and how a managed services provider can help

White Paper

Considering Atlassian Cloud? An 8-Step Decision Framework

Every cloud migration is different. This white paper gives you the framework you need to get yours right. Some topics include:

Webinar

Webinar: How ITSM can improve your processes

IT Service Management (ITSM) can help streamline business relationships both internally and externally. In this webinar, learn the ins and outs of ITSM and how the right tools can connect all the points in your process. ITSM can be the deciding factor in the success of an organization, so it is critical understand how it works.