Resources

Blog

Outfitting the Public Sector for a Digital Future

Government teleworking is on the rise—the Social Security Agency recently converted 4,000 call center employees to at-home agents, for instance. This movement to remote work has been exacerbated by the pandemic, but public sector agencies at the federal, state and local levels are poised to benefit from thoughtful IT activity as a result.  

FedRAMP Hosting
Blog

Managed Services and IT Support for Higher Education

Whether or not students and faculty return to campuses in the next few months, investment in digital infrastructure, remote-ready platforms or tools and online learning resources will be crucial to the successful future of higher ed.

project management
Article

Jira Project Management: A Step-by-Step Guide

Learn how to use Jira for project management, from creating projects in Jira to customizing them to meet your needs, in this complete guide.

Article

Jira Tutorial: The Comprehensive Guide to Using Jira

Learn how to start using Jira in this comprehensive tutorial, with step-by-step instructions and detailed breakdowns of every aspect of working in Jira.

Blog

What Higher Demand for Virtual Learning Means for Higher Education

Before the impact of COVID-19 sent students home earlier this spring, global digital spend in the education industry was projected to grow to $342 billion by 2025. Virtually everyone from the academic community is now working or learning from home, so plans to invest in digital have accelerated.

Blog

Ensuring HIPAA and FedRAMP Compliance During a Public Health Crisis

The healthcare community is under immense stress right now as the COVID-19 pandemic consumes public health expertise, medical research capacity, hospital resources and equipment availability. Luckily, there are IT and tech solutions developed with compliance in mind that hospitals and government agencies can implement to help them through the crisis.

Newspaper Coffee
Blog

Enterprise Security and Remote IT Support—A Match Made in Necessity

Working from home is a new, and likely persisting, reality for many people logging on from around the world. Within this dispersed work environment, enterprise security has never been more important—or, arguably, more challenging—to get right.

Article

Jira Portfolio (now Advanced Roadmaps): The Complete Guide

Discover everything you need to know about Portfolio for Jira in this comprehensive guide, from available features to getting started using roadmaps.