eBook: The Ultimate Guide to Jira Service Management: An Industry-Leading Enterprise Platform

Jira Service Management helps organizations digitize business-critical operations. This eBook will cover: The Case for ESM, High-Velocity Service Delivery, Bringing ESM to Life and more!


Atlassian and Contegix: A 20-Year Partnership

Just as Contegix started as a software company before growing into the Atlassian Platinum Solutions Partner it is today, Atlassian itself began more than 20 years ago as a company creating tools to support other companies’ customer support teams to help businesses operate more efficiently. Atlassian, now an industry leader for software developer tools, at one point needed a hosting provider. And Contegix, albeit a growing organization itself, was there to answer the call.


Celebrating 20 Years of Business: Three Lessons Looking Back

For any company, the path from budding startup to industry leader can include surprising changes in strategic direction. This is especially true in tech, where products and services are continuously evolving as new innovations hit the market. 


How Jira Align Helps Teams Connect Work with Business Goals and Act Future-Ready

Like the saying, “It takes a village to raise a child,” it takes an ecosystem to grow a company in today’s marketplace. According to recent research from McKinsey & Company, to thrive in the current business environment organizations should operate as a radically flattened structure with an ecosystem approach to growth. 


Jira Reports: A Complete Guide to Reporting in Jira

Jira reports are a key part of keeping teams on track and achieving project success. Learn about the various types of Jira reports and when to use them.


Migrating to Atlassian Cloud: A Complete Guide

Wondering how to ensure your organization’s migration to Atlassian Cloud is a success? Get it right with these best practices and steps for getting started.


Overcoming Cloud Sprawl with Atlassian Cloud

Cloud adoption has been accelerating for years—and it’s showing no signs of slowing down. The IDC predicts that more than $1.3 trillion will be spent on cloud worldwide by 2025.  However, as your business—and the number of tools you use—grows, it’s easy to acquire too much of a good thing. 


The State of ITSM and Software Development

With the advent of ITIL 4 more than ever, IT Support teams and Development teams are coming together to create value.  This is being further propelled by research on the state of development from Atlassian who interviewed 2182 developers. 59% of teams operate  “You Build It You Run It” models and it is a big trend in development.


Configure it Out: Ensuring Atlassian Cloud Migration and Set-Up is Secure

Cloud misconfigurations, including gaps, errors and glitches, are on the rise. According to the U.S. National Security Agency, misconfiguration is the most prevalent cloud vulnerability. And the security implications can be significant, with cybercriminals exploiting access to data.