What Business Leaders Need to Know About SAFe 6.0

The last three years have radically transformed work. Between increased pressure to operate faster, the proliferation of AI technologies, and the adjustment to dispersed workforces, the novel business challenges organizations face today look different than they did in early 2020, when Scaled Agile Framework (SAFe) 5.0 was released. To help organizations address new hurdles, SAFe 6.0 debuted earlier this year. 


Why Your ITSM Strategy Matters More in an Uncertain Economy

With 130,000 tech employees laid off already this year, the industry is in a state of flux—and so are IT departments. As company priorities and team structures shift during an uncertain economy, IT teams often receive a sudden influx of tasks related to onboarding and offboarding, access management, and other service desk requests. 


Understanding Atlassian App Privacy for the Public Sector

While security and privacy are vital concerns for any team, these values especially matter to those in the public sector, where teams interact with sensitive information and are beholden to additional security and compliance requirements. Public sector teams require an especially high level of trust in every element of their tool stack, including marketplace apps.


6 Ways Customization Can Help You Get the Most From Jira

What do organizations Cisco, Pfizer and Walmart all have in common? Despite having vastly different products, services, organizational goals, team structures, and customers, each of these businesses runs on Atlassian’s Jira platform.

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Don’t Migrate Alone: How to Navigate a Successful Cloud Migration

As organizations consider or prepare for a cloud migration, there is a great emphasis on evaluating the benefits of cloud and ensuring requirements are met with speed and security. With the growing focus to adopt Atlassian cloud, having an experienced Atlassian Platinum Solution partner can be a major asset to navigating a successful migration without disruptions.


What is Jira? Definition, Use Cases, and Getting Started

Find out what Jira is and how it can help your organization improve project management and implement agile processes.


Contegix Named an Official Atlassian ITSM Specialized Partner

Contegix, a leading Atlassian Platinum Solutions Partner in the U.S. and Canada, that delivers technical consulting services for the commercial enterprise and U.S. Federal markets, today announced that it has achieved Atlassian ITSM specialization.


Ask an Atlassian Expert: Advice for Documenting Vital Processes with Confluence

Atlassian’s Confluence is the only documentation tool designed to integrate seamlessly with Jira, providing an additional level of support to bolster Jira’s effectiveness. If your team is using Jira, you might be wondering how Confluence can level up your Jira implementation. 


How Jira Service Management Brings New Opportunity for Your Entire Enterprise

What comes to mind when you think about agile workflows and service management platforms? For many, these tools are associated with software and IT teams, which need flexible platforms to document, assign, and track tasks. But the reality is that every part of the enterprise can benefit from digital tools that streamline workflows and organize business-critical operations, especially now that so many teams are digital-first and remote.