6 Ways Customization Can Help You Get the Most From Jira

What do organizations Cisco, Pfizer and Walmart all have in common? Despite having vastly different products, services, organizational goals, team structures, and customers, each of these businesses runs on Atlassian’s Jira platform.


What is Jira? Definition, Use Cases, and Getting Started

Find out what Jira is and how it can help your organization improve project management and implement agile processes.


Adding and Managing Users in Jira

Learn how to add and manage users in Jira with this quick guide and start realizing the benefits of agile project management at your company.


Merging Jira Accounts: How to Handle an Atlassian Account Merge

Discover all the methods for merging Jira accounts on Cloud, Data Center, and Server in this comprehensive guide.


Ask An Atlassian Expert: Advice for Optimizing Your Jira Use

Organizations have made dramatic changes to their tech stacks: Last year, the average company reportedly used 110 SaaS apps compared to just 16 in 2019, a near sevenfold increase. To address novel remote-work needs and increasing application sprawl, many organizations are now rethinking their software tools and processes.


Top Tips for Maintaining a Clean Jira Environment

Think back to this time last year. How much has your organization changed? You may have gained new team members, while some employees transitioned into new roles or moved on to other companies. Perhaps today, your team collaborates differently with other departments based on current projects, or maybe your company has adopted more technology to support employees at work. 


Meet Public Sector Digital Transformation Milestones Faster with Contegix

Public sector IT projects are falling short: According to recent McKinsey research, only one in 200 projects delivers the intended benefits on time and within budget. And compared to private sector organizations, where delays are less common, public sector cost overruns are nearly three times as high.   


Powering your Help Desk with Jira Service Management

More and more organizations are looking for ways to improve the customer experience. In this presentation we discuss how applying IT Service Management (ITSM) best practices can take your service help desk to the next level!


Our Own Migration to JSM Made us a Stronger Atlassian Platinum Solutions Partner and Company. Here’s How.

By Solomon Gifford and James Hunt Over the summer of 2022, Contegix switched its ITSM platform from ServiceNow to Jira Service Management (JSM). As an Atlassian Platinum Solutions Provider, we had confidence and experience in Atlassian’s ITSM solution, knowing it would not only suit our team’s needs but would also provide a platform to demonstrate our knowledge and experience.