Atlassian Support Services
Our Atlassian support offering is designed to assist teams of all sizes and experience levels. With a breadth of knowledge across the Atlassian ecosystem (tools and 3,000 third-party add-ons), you’ll have access to decades of experience. Our experts on demand are available to assist you with any immediate needs you have and our in-app support offering ensures that your users quickly get the help they need.
We are dedicated to helping businesses adopt and optimize the Atlassian tools for their work – providing consulting, solution architecture, implementation, support, embedded teams, training, and license management services to Atlassian customers.
Unmatched Expertise in Atlassian Support
Retainer Based in App Support
Dedicated, long-term administrative support for Atlassian tools for organizations with limited in-house technical expertise.
Experts on Demand
Access to Atlassian support team for minor administration, quality Atlassian implementation consultation or project assistance.
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Resources
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Achieving Organizational Agility With the Upgraded SAFe 5.0
As the workforce evolves in response to an increased reliance on technology, fast-paced innovation and global interconnectedness, teams across industries are transforming their business models and technological infrastructure to operate more efficiently. Establishing business agility—the adoption of agile practices across all teams, not just software development—is key for businesses to stay competitive and scale in the current climate.
Improvements to Atlassian Confluence Create Better Results for Remote Teams
Today, collaboration platforms are seen as an essential component of how we work, and according to a survey of 1,200 global IT decision-makers, could replace traditional communications methods by 2024. As a result of more hybrid work models and co-located teams, organizations need tools that keep them connected. And long-standing collaboration platforms like Atlassian’s Confluence, are evolving to answer the call.
How Jira Solutions Can Help Teams Facilitate Scrum or Kanban Frameworks
When it comes to implementing agile methodologies, software or product development teams most commonly choose one of two frameworks: Scrum or Kanban. Scrum is far and away the most-used approach for implementing agile according to the 2020 State of Agile Report: about three-quarters of respondents surveyed said they use Scrum or a hybrid of Scrum and another method (like Kanban).