Atlassian Support Services
Our Atlassian support offering is designed to assist teams of all sizes and experience levels. With a breadth of knowledge across the Atlassian ecosystem (tools and 3,000 third-party add-ons), you’ll have access to decades of experience. Our experts on demand are available to assist you with any immediate needs you have and our in-app support offering ensures that your users quickly get the help they need.
We are dedicated to helping businesses adopt and optimize the Atlassian tools for their work – providing consulting, solution architecture, implementation, support, embedded teams, training, and license management services to Atlassian customers.
Unmatched Expertise in Atlassian Support
Retainer Based in App Support
Dedicated, long-term administrative support for Atlassian tools for organizations with limited in-house technical expertise.
Experts on Demand
Access to Atlassian support team for minor administration, quality Atlassian implementation consultation or project assistance.
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ResourcesView all Resources
Improving Team Visibility, Collaboration and Efficiency with a Customized Jira Service Management Instance
The need to deliver high-quality online service support to customers or internal users has never been more important.
Accelerating DevOps in the Public Sector: What Agencies Need to Know–and How Atlassian Tools Can Help
DevOps—the process of joining software development and IT operations teams to work collaboratively—enables organizations to quickly and easily deploy software and make continuous improvements. While private companies have long mastered this framework to meet the changing demands of consumers, DevOps in the public sector is gaining traction as well, with organizations like the United States Air Force, National Science Foundation and NASA leading the way.
Deterring Hackers - How Atlassian is Staying Secure Amidst the Rise of Ransomware Attacks
As early as next year, researchers expect 90% of global enterprises to rely on cloud-based infrastructure to support operations. But as the amount of sensitive data stored online grows, so do the threats to compromise it. Ransomware attacks, the practice of encrypting data and threatening to withhold or publish it unless the victim pays a fee, have surged in scale and complexity––this past year being a standout.