Managed IT Services
As reliance on IT grows, the resources to support an increasingly complex IT environment may not. In many businesses, IT resources are scarce, and can be quickly overwhelmed with the day-to-day responsibilities of keeping the IT infrastructure that the business depends on up and running. Contegix can help you manage risks, reduce costs, and focus on strategic priorities – making your business more efficient and productive.
Design, Host, Manage
From desktop technology to data center and cloud services, Contegix builds, deploys and restores technology solutions that bring you better IT value and better business results.
Availability and performance of your network and servers is fundamentally critical to the operation of your business. Contegix provide vigilant support and management to optimize your IT infrastructure, increase network performance, and reduce or even eliminate the need for on-site support.
Managed IT Service Features
Managed Network Services
Proactive monitoring of switches, firewalls, wireless access devices, network device configuration, backup and restore, user management, security audits, preventative maintenance & remediation, periodic network health reviews.
Managed IT Services
Management and monitoring of endpoints, servers, storage, and networking equipment. Data protection services include DRaaS (Disaster Recovery as a Service), storage and backup services, O365 backup and recovery.
PCaaS
Asset management of PC inventory including procurement, imaging, installation, and depot services for enterprise clients.
Better Value. Better Results.
Our engineers and analysts provide proactive administration to prevent issues. They respond to events, troubleshoot, diagnose and resolve issues. They also fulfill requests for access and new service, analyze trends and recommend improvements. Systems Administration is designed to optimize the environment, keeping it available and secure for your business.
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Resources
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Get real-time protection to help prevent the growing number of ransomware attacks
Earlier this month the Colonial Pipeline, a 5,500 mile pipeline that supplies upwards of 45% of the gasoline to the east coast of the United States was breached and halted due to a ransomware attack. With no recovery mechanism in place, the company was forced to pay nearly $5 million dollars to regain control of their infrastructure. The attack is a harsh reminder for many organizations of the growing threat of cyber-attacks and ransomware. Sadly, hacker groups such as “DarkSide” are only increasing in numbers and the threat of ransomware is only growing in complexity and scale.
Measure IT Success With These KPIs
IT departments are responsible for many facets of a business that extend far beyond server rooms: from opening and closing support tickets to implementing comprehensive digital transformation initiatives. But how can businesses ensure that their IT service department’s work is aligned with larger business objectives? “It’s important for teams to regularly measure success against a Service Level Agreement, which includes key metrics like abandonment rate, response time, and overall customer satisfaction.”
How Higher Education Can Create Cost Efficiency Through Managed Services
One year since the pandemic began, colleges and universities still face uncertainty around when students will fully return to in-person learning. In the United States, only 35 percent of students have returned to schools for in-person learning full-time. The majority of students continue to attend virtual school, or some mix of remote and in-person classes. And even as vaccine distribution ramps up and provides a glimmer of hope for a return to in-person learning, remote learning will remain a required service in the days, months and perhaps even years to come.