With software applications and data now in the cloud, networks are the gateway to everything your employees need to do their jobs. Network devices like switches, routers, and firewalls form that vital connection between your business and the cloud—and if a problem causes the network to go down, your business grinds to a halt. That interruption means lost productivity, and of course, lost revenue.
With our managed network services, your network will just work, kind of like electricity—silently and reliably functioning in the background, powering your business to do what it does best.
Rely on Contegix to
Spot potential issues before they affect your network
Ensure your network is designed to support your current and evolving business needs
Reduce network risk with real-time network configuration backups
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Get real-time protection to help prevent the growing number of ransomware attacks
Earlier this month the Colonial Pipeline, a 5,500 mile pipeline that supplies upwards of 45% of the gasoline to the east coast of the United States was breached and halted due to a ransomware attack. With no recovery mechanism in place, the company was forced to pay nearly $5 million dollars to regain control of their infrastructure. The attack is a harsh reminder for many organizations of the growing threat of cyber-attacks and ransomware. Sadly, hacker groups such as “DarkSide” are only increasing in numbers and the threat of ransomware is only growing in complexity and scale.
Measure IT Success With These KPIs
IT departments are responsible for many facets of a business that extend far beyond server rooms: from opening and closing support tickets to implementing comprehensive digital transformation initiatives. But how can businesses ensure that their IT service department’s work is aligned with larger business objectives? “It’s important for teams to regularly measure success against a Service Level Agreement, which includes key metrics like abandonment rate, response time, and overall customer satisfaction.”
How Higher Education Can Create Cost Efficiency Through Managed Services
One year since the pandemic began, colleges and universities still face uncertainty around when students will fully return to in-person learning. In the United States, only 35 percent of students have returned to schools for in-person learning full-time. The majority of students continue to attend virtual school, or some mix of remote and in-person classes. And even as vaccine distribution ramps up and provides a glimmer of hope for a return to in-person learning, remote learning will remain a required service in the days, months and perhaps even years to come.