Total Care
Work smarter with the tools you love!
As a Platinum Atlassian Partner, Contegix offers years of experience and expertise to provide you support that will increase efficiency, visibility, stability and user experience. We are committed to understanding your unique needs and goals and works as a partner that is invested in your success.
Modern Support without Limits
Limitless Expertise
Relieve your team from the demand to fix everything with 100% Atlassian certified experts that are focused solely on the Atlassian ecosystem and know best practices.
Focus on Business Growth
Atlassian administration is not your core offering to your customers, let us take care of that distraction while you focus on providing your business value.
Accelerate Applications
Unlock the potential of your Atlassian tools with improved design and effective and custom processes, dashboards, and fields implemented.
Supercharge Efficiency
Drive business efficiencies with access to an experienced team applying a wide range of best practices and automating repeatable tasks.
Always On
Reduce downtime and improve stability by allowing our knowledgeable experts to provide reliable and consistent solutions.
Simplify Productivity
Offload common application administration tasks such as adding or removing users, managing permissions, and reporting bugs to Atlassian.
Let Go of Limits!
Our Total Care solutions are uniquely designed to tailor to your specific support requirements and empower teams to accomplish their goals without being distracted with the underlying administration.
Advance All Things Atlassian
As your partner, we work with you to ensure long-term success and allow your team to focus on delivering business value. Contact us today to take advantage of all the Total Care benefits to continue moving your business forward.
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Resources
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Atlassian Marketplace: Fastest Movers (March 2023)
MARS™ The Atlassian Marketplace is a hub of innovative products designed to help customers extend the functionality of their Atlassian products. One of our unique offerings at Contegix is our Marketplace Analytic Research Service (MARS) database of Atlassian Marketplace 3rd party apps. Through MARS, Atlassian customers and partners can rely on us for objective, unbiased analysis and metrics on Atlassian Marketplace apps.
How Jira Service Management Can Simplify ITSM During Mergers and Acquisitions
A merger or acquisition is a major business transformation, requiring organization leaders to integrate new departments and unify two different companies’ technology and systems. Several aspects of this work, including issuing employees updated email addresses, laptops, and access permissions, as well as building new workflows for recently joined teams, fall under the scope of the organization’s IT Service Management (ITSM) strategy.
Level Up Your Service Management with 5 New Jira Features
Atlassian’s Jira Service Management is an indispensable tool used by over 45,000 organizations to manage service requests and build agile teams in IT and beyond. While JSM is rooted in IT service management, it can help every team provide quality, efficient responses to service requests. From document approval in the legal department to employee onboarding in HR, JSM improves communication and response efficiency, keeping business goals and service operations aligned.