Ebook
How Higher Education IT Can Successfully Navigate the New World of Virtual Learning
The sudden switch to virtual learning has put additional burdens on higher ed IT. This eBook presents ways to alleviate those issues, including:
Top 8 Critical Members of a Drupal Team
Having trouble finding the right people to build your Drupal team? This booklet will help.
Hero’s Guide to Atlassian Management
This is a practical guide for the busy Atlassian manager.
Ultimate Guide to Creating Your Cloud Strategy
You need a cloud strategy. So how do you create one?
DR101 eBook
This Disaster Recovery ebook will help you learn about DR from the ground up.
The Importance of First Contact Resolution
First Contact Resolution (FCR) at the Service Desk is a critical metric because of its powerful impact on both service cost and service quality.